5 pocket hemp/cotton backpack FAQs

Help Center

Help center


How do I use the discount code I have?

I do not like logos, how do I remove the label?

Do you deliver to my country? What are the shipping costs to my country?

What forms of payments do you accept?

What is AfterPay?

What is ShopPay?

What if my currency does not show in the drop down menu?

What is the currency in your store and at checkout?

How much can I trust your customer reviews?

What size laptop/tablet fits in this backpack?

What size files/paper fit in the backpack?


Can you add a corporate logo to the backpack?

Why do I have to provide my phone number when ordering?

What happens after I order?

Shipping info

Are your hemp/cotton backpacks waterproof?

Can I put my backpack in a dryer after I’ve been in the rain?

Backpack care instructions

I bought the backpack and have not received a tracking number yet

How do I track my package?

What about delays in shipping?

Ethical? Sustainable?


Wrong address disclaimer

What happens if I refuse a package

Who is the shipping company

Where are you located?

Contact us

Will I have to pay any import taxes?

How come you are not answering my emails and messages?

FAKESPOT warning

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