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Help Center

Help center

Frequently asked questions

What forms of payments do you accept?

What happens after I order?

Why do I have to provide my phone number when ordering?

I never ordered on line before, what should I do?

Shipping info

How do I track my package?


What if I am not satisfied?

Contact us

Backpack care instructions

Where are you located?

Wrong address disclaimer

What happens if I refuse a package

What if my package has been damaged during shipment?

Will I have to pay any import taxes?