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EXCHANGES/RETURNS

Exchanges/Returns

Contact us by email at contact@myshittybackpack.com within 30 days of receiving your package if you are not satisfied with your product, stating your name and order number, and we will set you up with a refund or exchange within 5 business days of our approval.

We may ask you to email us pictures of what’s wrong with your backpack in order to improve our design further.

What is non refundable/non exchangeable?

  • Returns/exchanges applied for after the 30 day time period stated above;
  • Products damaged by rough inappropriate use;
  • Returns/exchanges lost in transit;
  • Any international customs duties and taxes paid to the destination country, if there was any.